We are committed to delivering your orders in a timely, safe, and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from our website. By placing an order, you agree to the terms and conditions described below.
Order Processing Time
All orders are processed after successful payment confirmation. Orders are usually processed within one to three business days, excluding weekends and public holidays. During high-demand periods, promotions, or unforeseen circumstances, processing times may vary slightly.
Once your order is processed and shipped, you will receive a confirmation message or email containing shipping details and tracking information, where applicable.
Shipping Locations
We currently ship to selected locations as mentioned on our website at the time of checkout. Availability of shipping services may depend on your delivery address, local regulations, and courier service coverage. We reserve the right to limit or refuse shipping to certain locations if delivery is not feasible.
Shipping Methods and Carriers
We partner with trusted third-party courier and logistics providers to ensure safe and timely delivery of your products. Shipping methods may vary based on location, order size, and product type. Estimated delivery times provided at checkout are approximate and may vary due to external factors beyond our control.
Estimated Delivery Time
Delivery timelines depend on your location and the shipping method selected. In most cases, domestic deliveries are completed within three to seven business days after dispatch. Remote or non-serviceable areas may take longer.
Delivery times are estimates only and not guaranteed. Delays caused by weather conditions, courier issues, strikes, or government restrictions are beyond our responsibility.
Shipping Charges
Shipping charges, if applicable, are clearly displayed at checkout before order confirmation. Charges may vary based on order value, delivery location, weight, or promotional offers. Any free shipping offers will be subject to terms mentioned on the website.
Order Tracking
Once your order is shipped, tracking details may be shared via email or message, depending on the courier service. Tracking updates are managed by the courier partner, and delivery status is subject to their system updates.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information. Orders with incorrect, incomplete, or unreachable addresses may result in delivery delays, additional charges, or cancellation. We are not responsible for failed deliveries due to incorrect address details provided by the customer.
Damaged or Missing Shipments
If your order arrives damaged, tampered, or incomplete, please contact us within a reasonable time after delivery with clear photos or videos of the package and product. We will review the issue and assist with a replacement or resolution as per our policies.
We are not responsible for damage caused after successful delivery due to improper handling or storage.
Undelivered or Returned Packages
If a package is returned to us due to unsuccessful delivery attempts, refusal to accept delivery, or incorrect address details, re-shipping may be subject to additional charges. Refunds for such cases will be handled according to our Refund Policy.
International Shipping
If international shipping is offered, customers are responsible for any customs duties, taxes, or import charges imposed by their local authorities. Delivery timelines for international orders may vary significantly due to customs clearance procedures.
Policy Changes
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. Customers are encouraged to review this policy periodically.
Contact Us
If you have any questions regarding shipping, delivery timelines, or order status, please contact our customer support team using the contact details available on our website. We are always happy to assist you.